At QS88, your privacy is not merely a legal obligation — it is a responsibility we take seriously every day. This Privacy Policy clearly sets out how we collect, use, store and protect your personal information while you use our platform.
The core principles that guide how QS88 handles every piece of information you entrust to us.
All data transmitted between your device and QS88's servers is protected by 256-bit SSL encryption — the same standard used by Maybank2u and CIMB Clicks to secure your online transactions. No external party can intercept or read your information while it is in transit.
QS88 does not sell, rent, or trade your personal data to any third party for marketing or any other purpose. Your data is collected solely to operate the platform's services, process transactions, and fulfil applicable legal obligations.
You have the right to access, correct, transfer, or request the deletion of your personal data at any time. Requests can be submitted through QS88 customer support and will be processed within 14 business days in accordance with Malaysia's data protection laws.
All personal data is stored on servers protected by strict access controls, multi-layered firewalls, and intrusion detection systems that operate around the clock. Account passwords are stored as cryptographic hashes that cannot be decrypted by anyone.
QS88 only collects data that you knowingly and voluntarily provide. We do not collect data beyond what is necessary to operate the platform. Clear notification will be given should the scope of data collection need to be updated in the future.
The QS88 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable related regulations. We review and update this policy periodically in response to changes in legal requirements or industry best practices.
This Privacy Policy ("Policy") describes how QS88 ("Platform", "We") collects, uses, stores and discloses personal information you provide when registering for or using the qs88-bangla.com platform. By using the QS88 platform, you agree to the data collection and usage practices described in this Policy. This Policy is written in English and applies to all users in Malaysia. It should be read together with Terms & Conditions QS88.
QS88 is an online entertainment platform that provides casino, Sports Betting, Live Casino, poker, and table game services to users in Malaysia. In the course of delivering these services, we collect and process certain personal information about our users. We understand that your personal data is a valuable asset, and we are committed to handling it with the utmost responsibility.
This Policy applies to all personal information collected through:
QS88 collects various types of personal information depending on how you interact with our platform. The following are the categories of data we collect:
| Data Category | Example Information | How It Is Collected |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Account registration, KYC verification |
| Contact Data | Malaysian phone number, email address | Account registration, profile updates |
| Financial Data | Deposit records, withdrawal records, payment methods | Platform transactions |
| Usage Data | Betting records, games played, session duration | Automatically during platform use |
| Technical Data | IP address, device type, web browser, operating system | Automatically via cookies and server logs |
| Communication Data | Live chat records, support emails, complaint tickets | Interactions with customer support |
We do not collect sensitive information such as biometric data, medical records, or religious information except where required by law. Credit or debit card details are not stored on QS88 servers — all payment processing is handled entirely by licensed and regulated third-party payment providers.
QS88 uses the personal data it collects solely for legitimate and transparent purposes. The following are the primary purposes for which your data is used:
QS88 does not sell, rent, or trade your personal data to third parties. However, there are limited situations where we need to share data with other parties for legitimate operational purposes:
The security of your data is a top priority at QS88. We implement comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, damage, or disclosure:
Regarding data retention, QS88 keeps your personal data for as long as your account remains active, plus any additional period required after account closure to meet legal obligations, resolve disputes, and enforce our agreements. Financial records are retained in accordance with applicable Malaysian legal requirements. Data that is no longer needed will be securely deleted or anonymised.
As a QS88 user in Malaysia, you have specific rights regarding your personal data. QS88 respects and facilitates the exercise of these rights:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.
You have the right to request correction of any inaccurate or incomplete data through your account settings or customer support.
You may request the deletion of your personal data when it is no longer required, subject to applicable legal obligations.
You may object to the processing of your data for specific purposes, such as direct marketing, at any time.
You have the right to receive the data you have provided to us in a structured, machine-readable format for transfer to another party.
Under certain circumstances, you may request that we restrict the processing of your data while an issue or complaint is being resolved.
To exercise any of the above rights, please contact the QS88 customer support team via live chat or email at support@qs88-bangla.com with the subject line "Personal Data Rights Request". Include your account username and the specific details of your request. QS88 will respond within 14 business days. For complex cases, we may require up to 30 business days, and we will notify you if this applies.
The QS88 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The following are the types of cookies we use:
You can manage cookie settings through your web browser preferences. However, disabling essential cookies will affect platform functionality and may prevent you from logging in or using certain QS88 features. For the best experience, we recommend keeping cookies enabled while using the QS88 platform.
The QS88 platform is a service intended for individuals aged 18 and above only. We do not knowingly collect or process personal data of anyone under the age of 18.
Age verification is carried out during registration via Malaysian phone number verification and, where necessary, identity document verification. QS88 is not liable if a minor provides false information to register an account. That said, we continually work to verify age effectively as part of our commitment to Responsible Gaming.
The QS88 platform may contain links to third-party websites or services in certain contexts. While we endeavour to link only to trusted sites, QS88 is not responsible for the privacy practices or content of those third-party websites.
This Privacy Policy applies only to the QS88 platform and the services we operate directly. When you follow links to other websites, we recommend reading their respective privacy policies, as they may differ from ours. QS88 has no control over how third parties collect and use your data.
Payment providers such as Touch 'n Go eWallet, GrabPay, DuitNow, and FPX have their own privacy policies that apply to the processing of financial transactions carried out through their platforms. We recommend reading the privacy policy of whichever payment provider you use to understand how they handle your financial data.
QS88 reserves the right to update or amend this Privacy Policy at any time. All changes take effect immediately upon publication on this page. We will notify you of material changes through:
Your continued use of the QS88 platform after any changes to this Privacy Policy take effect will be considered acceptance of the updated policy. If you do not agree with the changes, you have the right to stop using the platform and request account closure along with the deletion of your personal data in accordance with the procedure set out in Section 6.
If you have any questions, concerns, or complaints regarding how QS88 handles your personal data, or if you wish to exercise any of your rights as outlined in Section 6, please reach out to us through the following channels:
We will endeavour to respond to all privacy-related enquiries within 3 business days. For requests involving personal data rights such as access, correction, or deletion, the processing time is 14 business days. If you are unsatisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.
In today's digital landscape, personal data has become one of the most valuable assets — and unfortunately, one of the most frequently misused. For online players in Malaysia, choosing a platform that takes privacy seriously is not merely a personal preference — it is an important act of self-protection. QS88 understands this reality, which is why we continually invest in data security infrastructure that goes beyond the minimum standards required by the industry.
When you deposit funds using Touch 'n Go eWallet or DuitNow at QS88, the transaction involves sensitive financial information. Our system does not store your full eWallet or FPX account details — processing is handled by licensed payment providers that have undergone rigorous security audits. QS88 only receives confirmation that a transaction was successful, without any account data that could be misused. This is a deliberate security design we have chosen to protect our players.
One aspect of privacy that players often overlook is their betting records. At QS88, your betting activity — including games played, amounts wagered, and session results — is used internally for legitimate purposes only: processing cashback and rebates you are entitled to, verifying active bonus rollover requirements, detecting potentially suspicious activity to protect your account, and analysing aggregated usage patterns to improve the platform. These records are never shared with third parties for marketing or profiling purposes, and they are not used to make decisions that disadvantage you without reasonable grounds.
The QS88 VIP Programme uses your activity data to determine your membership tier — Bronze, Silver, Gold, Platinum, or Diamond Elite — which in turn determines the benefits you receive, such as cashback rates, withdrawal limits, and processing speed. This is a transparent use of data that delivers direct value to you as a player. You can review your VIP tier information and how it is calculated in the account portal at any time. Data processing for this purpose forms part of the service agreement you entered into upon registration — and it delivers real value in the form of greater rewards.
Regarding marketing communications, QS88 only sends promotions and bonus notifications to Members who have opted in to receive them. If you no longer wish to receive promotional emails or SMS messages from QS88, you may unsubscribe at any time via the link at the bottom of any email or through the notification settings in your account portal. However, communications relating to account security, transaction verification, and important service updates cannot be unsubscribed from, as they form part of the secure operation of your account.
QS88 also recognises that players who actively enjoy slots, Super League football, cricket, or e-sports on our platform may have concerns about how their activity records could reveal sensitive behavioural patterns. We want to assure you that this data is kept in strict confidence, tied to individual password-protected accounts, and is not accessible to QS88 staff unless they have a legitimate operational need and have been granted the appropriate access authorisation. Our internal access control systems ensure that player personal data is only viewed by staff who genuinely require it to perform their duties.
It bears emphasising that QS88's Privacy Policy is not merely a document required for legal compliance. It reflects the values we uphold as a platform that genuinely respects its users. Player trust is the foundation of QS88's continued existence, and that trust cannot be built without a consistent track record of protecting privacy. Every time you deposit funds at QS88, play your favourite games, or reach out to our support team, you are entrusting us with your personal data. We take that trust seriously, and this Privacy Policy is our written commitment to you on how we will always honour it.
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If you have any questions or concerns about how we handle your personal data, please do not hesitate to reach us at support@qs88-bangla.com. This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy QS88 for a full overview of your rights and responsibilities as a Member.
QS88 safeguards your privacy while providing tools to support a healthy and balanced gaming experience.
The personal deposit limit settings you configure in your QS88 account are protected personal information. They are not shared with any external party and are accessible only by you and the responsible support team.
If you use the self-exclusion option at QS88, this information is kept strictly confidential. It is not disclosed to any external party, including for marketing or data sale purposes.
If you contact QS88 support regarding a gambling-related concern, all records of that conversation are strictly confidential and will not be used for any purpose other than assisting you.
If gaming is starting to affect your daily life, please seek help. Visit Responsible Gaming for information, self-control tools, and available support resources.
Answers to the most frequently asked questions about how QS88 handles the personal data of Malaysian players.